Terms & Conditions

Carnon Wollas Touring Park Terms and Conditions

If you are putting an awning out , please ensure that you park on the edge of the gravel hard standing, so no pegs or fixing pins go through the plastic grids.

All pitches include fresh water tap, electric hook up point and grey waste outlet drain.  Eco-friendly cassette toilet disposal point (no chemical waste containing formaldehyde to be used )

BBQs are allowed throughout the site and must be raised off the ground. Blocks are available for this if required.

All motorhomes and caravans which have hydraulic levelling systems with feet smaller that six inches must place timber supports under the levelling jacks. Timber can be supplied on request

Carnon Wollas Touring Park shall not be responsible for any accident happening, injury suffered on the site, or damage to or loss of any possessions or property sustained on it.

All Motorhomes, caravans and vehicles parked, stored and moved on and around the site are parked, stored and moved entirely at the owner’s risk, and the company accept no liability for loss or damage to the property, or injury to the owner and his party.

No vehicles/trailers to be park on the grass. Except for pitches 18 to 25.

 

Please keep all awnings and tents within the confines of the pitch area.

To ensure that everybody enjoys their holiday we ask that our guests and others in their party keep noise levels to a minimum between the hours of 11.00pm and 8.00am.

The right is reserved to refuse acceptance or terminate the visit of any person(s) whose conduct is detrimental to Carnon Wollas Touring Park

No Commercial Vehicles will be allowed on site.  Except for recovery breakdown assistance.

We are happy for you to bring your well behaved dogs.  Anymore that 2 dogs per unit will be at our discretion, please check with us prior booking. Dogs must be kept on a lead at all times in all areas of the park. Dogs must not be left unattended on site at any time.    All dog mess must be picked up and disposed of in the proper bins located on the site.  Please do not allow your dog to cause a nuisance, you may be asked to leave the park without a refund if there is cause for complaint.

Website Accuracy

Whilst every care is taken to ensure that the details in this website, including any promotional emails, are correct at the time of being published, we cannot accept responsibility for errors contained therein or results thereof. We are not responsible to you for unforeseen events or matters over which we have no control.

Carnon Wollas Touring Park is an Adult Only site (18+).  The person making the booking is responsible for making sure the terms and conditions of the touring park are adhered to. Please check all personal details at the time of booking.  We cannot take responsibility for booking or personal detail errors. All address and contact information must be correct at the time of booking for a successful payment to be processed. All information is for booking purposes only. In the event of an unsuccessful payment we reserve the right to cancel your holiday.

All communications are sent via an automatic email server and rely on a valid email address being supplied. We cannot take responsibility for loss of communication e.g confirmation emails etc…if contact information is incorrect. We will make every effort to supply you with the relevant booking confirmations and receipts.

Prices are per pitch per night & include up to 2 persons & 1 vehicle.

Payment:

All prices include VAT at the current rate

All payments need to be made in pounds sterling.

We do not have a card facility at present.  All payments can be made by online bank transfer.

Carnon Wollas Touring Park makes every endeavour to guarantee that your personal and financial information remains 100% confidential and secure.

A non-refundable deposit of 25% of the total cost is payable at the time of booking.  If you are unable to do bank transfer please send a cheque to D & A Pye, Carnon Wollas Touring park, Carnon Downs Truro TR3 6GR. The balance is payable 4 weeks before arrival.

No refunds will be given if the booking is cancelled within 14 days of arrival, or if you leave early.

No WiFi Available but there is 4G coverage on site. No ball games, No kite flying and No LED lighting poles

If you need assistance with any aspect of your booking, please do not hesitate to contact us direct on tel 01872 396420/ 07584 065841 or 07741 909650 or email admin@carnonwollastouringpark.co.uk